A sparkling venue to showcase your business is another factor in customer retention. We understand that our cleaning and support services all add to the essence and atmosphere of your premises and the overall customer experience. One bad experience can mean a lost customer – we are here to help deliver a great customer experience.
Our cleaning and environmental support services are cost effective, green, high quality and reliable. We have proven experience in:
- Retail Shops and Retail Warehouses
- Shopping Centres and Malls
- Sports Centres
- Health Clubs
- Golf Clubs
Completely Transparent TUPE process including Local Authority Pensions
All Ecocleen Staff are enhanced DBS Checked & wear I.D Cards
Monthly Audits, High Cleaning Standards & Infection Control
All Chemicals used are 100% safe to humans and the earth!
“Since Jim took over the contract we have seen a huge improvement in the service we receive from Ecocleen.”
“Jim’s team are flexible and have helped us tremendously in the past when we have had issues with flooding, staying on extra hours at short notice to help us clean up and wouldn’t leave until the job was finished. If Jim says he is going to do something he will, there are no empty promises with him, I would highly recommend Ecocleen South West.”
Site Manager, Monkton Elm Garden Centre
Our 6 step road map
Walk and talk
We like to have a walk around your site(s) and make notes and take a few pictures. This simply helps us build a clearer understanding of any issues, what you need and check out the layout of your premises.
Meeting of minds
We will give you some initial feedback at the end of our meeting. We can certainly let you know if we can help you, and by then you will have a better feel if we are a company that you can work with. At this stage we either agree that there is no beneﬁt moving forward for both parties or we agree to getting into the next steps.
Your personal presentation
If you invite us back we will present our thoughts and ﬁndings. If you allow 30-60 minutes or so to make sure nothing is missed and we can answer any further questions you may have.
Green for you
If decide to accept our proposal then it is GREEN for GO! This is when we start planning ahead for the lead up to Go Live – just sit back and leave it to us. This includes TUPE of staff and Local Authority Pensions.
The build up begins
This isn’t anything for you to worry about, but just so you know, we will be putting the following in place. Training & Induction, Shiny New Supplies and a Full Site Audit.
Day one of the clean
On day 1 of the clean you will ﬁnd your local Area Manager on-site making sure we start on the right footing. Thereafter, regular site audits will keep a focus on standards.
Michael is very proactive. He instigated a new audit process where he comes around every month and we go through and double check everything, and we have a communication book that both we and the cleaner can write in.
We’re happy with the service that Ecocleen provides.
Nic Drew, Drew’s Ironmongers