Retail2019-11-04T10:28:08+00:00
SECTORS

Retail

A sparkling venue to showcase your business is another factor in customer retention. We understand that our cleaning and support services all add to the essence and atmosphere of your premises and the overall customer experience. One bad experience can mean a lost customer – we are here to help deliver a great customer experience.

Our cleaning and environmental support services are cost effective, green, high quality and reliable. We have proven experience in:

  • Retail Shops and Retail Warehouses
  • Shopping Centres and Malls
  • Sports Centres
  • Health Clubs
  • Golf Clubs
  • Galleries

Completely Transparent TUPE process including Local Authority Pensions

All Ecocleen Staff are enhanced DBS Checked & wear I.D Cards

Monthly Audits, High Cleaning Standards & Infection Control

All Chemicals used are 100% safe to humans and the earth!

Since Jim took over the contract we have seen a huge improvement in the service we receive from Ecocleen.”

“Jim’s team are flexible and have helped us tremendously in the past when we have had issues with flooding, staying on extra hours at short notice to help us clean up and wouldn’t leave until the job was finished. If Jim says he is going to do something he will, there are no empty promises with him, I would highly recommend Ecocleen South West.”

Andrew Pitman
Site Manager, Monkton Elm Garden Centre

THE JOURNEY

Our 6 step road map

STEP 1

Walk and talk

We will carry out a full assessment of your site in order to have a full understanding of your requirements.

STEP 2

Meeting of minds

Following on from our assessment we will discuss our findings and talk them through together. This will give you an opportunity to ask any questions so that you’ll also get a feel of how we work and who we are.

STEP 3

Your personal presentation

We will arrange to meet with you to share our bespoke proposal, tailored to your needs including a breakdown of our costs. We can then discuss any questions and move forward together.

STEP 4

Green for Go!

When you have given us the green light, we begin planning ahead for the start date. We will handle everything from TUPE of staff to Local Authority Pensions and recruitment if needed.

STEP 5

The build up begins

Onboarding starts once we have exchanged contracts, this covers a range of areas such as recruitment or transfer of staff, DBS and RTW checks, order of supplies, equipment and uniform, site map, cleaning schedule, staff induction training and an initial site audit.

STEP 6

Day one of the clean

We are then ready to begin and you can rest assured that we start as we mean to go on. You will receive regular site audits, meetings with your Regional Director and all staff will have regular refresher training to ensure that high standards are maintained.

“Michael is very proactive. He instigated a new audit process where he comes around every month and we go through and double check everything, and we have a communication book that both we and the cleaner can write in. 

We’re happy with the service that Ecocleen provides.”

Nic Drew, Drew’s Ironmongers

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