Staff Information2020-07-03T16:11:15+00:00

Ecocleen Staff Information

We have put together some information for you on our payroll process to help you have all necessary information.
Please get to know the normal payroll process first and then the other sections may help you.

Speak to your Regional Manager for all enquiries and if you still have any concerns please email us at head office

If you are experiencing any anxiety and need any support, please call our wellbeing helpline.

North London – Blessing Kambakoka (0777 5 275 714)

South London – Mohamed Jellal (07469 851 584)

Beds, Bucks & Herts – Alexandra Ciomartan (0781 6 160 595)

Bristol, Bath & South Wales – Edyta Kocinska (07522 435 694)

Midlands – Taff Davies (0781 836 6856)

Oxford – Paul Foster (07881 887 359)

If you work for Ecocleen in any other area then please contact your Line Manager.

For enquiries relating to Furlough or your specific site being closed, please contact your Regional Manager. They will be able to answer you queries about the process and the sites.

Will I be paid even if the site I work at is closed?
This is a site-specific question. Some customers are closing and will honour the contract, others will need the staff to be furloughed whilst some may have to close their business. Please speak to your Regional Manager.

What does Furlough mean?
Furlough leave means businesses can keep employees on the payroll without them working. As furloughed staff are kept on the payroll, this means they aren’t being laid off without pay or being made redundant. This is designed to support businesses who are affected by COVID-19.
The government have agreed that businesses can apply for a grant that covers 80% of the employees usual monthly wage.
If this affects you, you will be informed by your Regional Manager and notified in writing. Please remember, this does not mean you have been dismissed and additionally you are required to continue to make yourself available for work should the need arise. 

Will I be paid if I am self-isolating?
Emergency legislation put in place requires Statutory Sick Pay (SSP) to be paid to anyone self-isolating in order to prevent the infection or spread of the virus providing they meet the criteria for SSP.
Where the first day of absence was 13 March 2020 or later, SSP is payable from day one for anyone self-isolating.
You will need to obtain medical evidence from NHS 111 rather than the GP. This is called “Isolation notes”. You will be expected to be provide this as evidence to you Regional Manager.
The notes can be accessed through the NHS website and NHS 111. The note will be emailed to you, or in some cases, directly to the company.

Will I be paid SSP even if i don’t normally get it?
Anyone whose first day of sick leave due to COVID-19 was 13th March 2020 or later gets SSP from day one of the absence. But they still have to qualify by earning at least an average of £118 per week (up until the 5th April 2020) and £120 per week from 6th April 2020.

Will I have to use my holiday if the site I work at is closed?
No. If staff are unable to take their full annual leave entitlement by the end of the leave year, they can carry it over the next two leave years. Please discuss with your Regional Manager.

I’m worried about exposing myself to catching the virus
If you have any worries, contact your Regional Manager to discuss your concerns. We will take all reasonable steps to protect your Health and Safety and talk you through what we have done/will do. Please call the EAP Employee assistance programme on 0800 0305 182 to discuss any aspect of your employment.

When will I get my P60?
The P60 ‘s will be processed following payroll on the 9th April for any money earned up until 5th. Once we are satisfied that everything is correct your P60 will become available to you. The P60 must be available by the 31st May at the very latest.

 Staff Helpline
If there is something worrying you at work, or affecting your ability to work then please call this confidential number to speak to someone 0800 0305 182.

Worries about work can be a leading cause of stress, as shown in the chart below, and Ecocleen does not expect you to suffer in silence. If you need to talk to someone about any work worries, especially at this time, then please call the number. 

(Leading causes of the stress in the UK)

Wellbeing Advice 

If you are working please see our guide above with reference to protecting yourself whilst cleaning. If you are self isolating or your site is closed so you are staying home please help yourself to stay well.

The NHS recommends:
  • Stay in touch with family and friends over the phone or social media.
  • Try to keep yourself busy- you could try cooking, reading, online learning and watching films
  • Do light exercise at home, or outside once a day – see NHS fitness Studio
  • Mental Wellbeing